Articles
- Phillips, Sally and Boyer, Bradley. “Forget the Glass Ceiling™ – Take the Elevator Up,” Daily Journal, October 17, 2011.
Books
- Buckingham, Marcus, and Clifton, Donald O. Now Discover Your Strengths. Free Press, 2001.
- Buckingham, Marcus, and Coffman, Curt. First Break All the Rules: What the World’s Greatest Managers Do Differently. Simon and Schuster, 1999.
- Cialdini, Robert. Influence: The Psychology of Persuasion. Harper Paperbacks, 2006.
- Cohen, Allan R., and Bradford, David L. Influence without Authority: How to Lead People Who Don’t Report to You. Wiley, 2005.
- Goleman, Daniel. Working With Emotional Intelligence. Bantam, 2000.
- Goleman, Daniel. Social Intelligence: The Revolutionary New Science of Human Reslationships. Bantam, 2006.
- Meyerson, Debra E. Rocking the Boat: How to Effect Change without Making Trouble. Harvard Business Press, 2008.
- Stone, Douglas, Patton, Bruce, Heen, Sheila, and Fisher, Roger. Difficult Conversations: How to Discuss What Matters Most. Penguin, 2010.
- Tannen, Deborah. You Just Don’t Understand: Women and Men in Conversation. William Morrow, 1991.
- Tannen, Deborah. Talking from 9 to 5: Women and Men at Work. William Morrow, 1995.